Zyrina A A Harry
St. John’s Parish
Summary
Providing extensive customer service skills, a friendly, calm, and confident personality and an unwavering patience for customers/guests who need professional service.
My optimistic honest, intelligent, tenacious, reliable willing and hardworking personality has equipped me to excel in any environment. My experience in sales has allowed me to interact with customers while at the same time providing a warm and friendly environment for an excellent experience. I enjoy serving customer and I believe that excellent customer service is the key to a successful organization. Moreover, I consider myself to be an open canvas receptive to changes and ready to learn. I work well with others and possess excellent communication skills as I have been taskeded with explaining demonstrating and persuading customers to purchase products. I strongly believe that I will be the right fit for your company as I possess great interpersonal skills.
Overview
9
9
years of post-secondary education
10
10
years of professional experience
Work History
Server/Bartender
Hodges Bay Resort
2026.04 - Current
Tour Desk Sales Agent
Nexus Tours
2025.12 - 2026.03
Customer Service/Receptions
Island Bargains
2017.07 - 2025.12
Server
Galley Bay Resort
2023.05 - 2025.09
Bartender/Server
Escape at Nonsuch
2021.11 - 2023.02
Head Bartender/Server
Lucky Eddie’s
2021.12 - 2022.06
TSA/Bartender/Server/Hostess
Royalton Antigua
2019.04 - 2021.11
Team Leader, Bartender, Server,
Hospitality Training Institute
2017.09 - 2021.07
Server/Bartender
Jolly Beach Resort
2017.01 - 2019.01
Server/Bartender
Carlisle Bay (Internship)
2018.06 - 2018.07
Education
Hotel Training School -
Hotel Training School
2017.09 - 2021.07
Clare Hall Secondary School -
Clare Hall Secondary School
2012.09 - 2017.06
Skills
- Good communication and interpersonal skills
- Teamwork
- Initiative
- Customer service
- Food safety compliance
- Works well with little to no supervision
- Time management
Training
- Food and Beverage Service/Operations
- Math and Statistics
- Quality Customer Care
- Sanitation, Safety and Hygiene
- Food, Labor and Cost Control
- Information Technology
- Food and Beverage Management
- Operations Management
- English Communication
- Introduction to Tourism
- Bar Operations
- Introduction to Management
- Food Preparation 1
- Receptions and Sales
- Wines
Cxc Subjects
- Food and Beverage Service/Operations
- Math and Statistics
- Quality Customer Care
- Sanitation, Safety and Hygiene
- Food, Labor and Cost Control
- Information Technology
- Food and Beverage Management
- Operations Management
- English Communication
- Introduction to Tourism
- Bar Operations
- Introduction to Management
- Food Preparation 1
- Receptions and Sales
- Wines
Timeline
Server/Bartender
Hodges Bay Resort
2026.04 - Current
Tour Desk Sales Agent
Nexus Tours
2025.12 - 2026.03
Server
Galley Bay Resort
2023.05 - 2025.09
Head Bartender/Server
Lucky Eddie’s
2021.12 - 2022.06
Bartender/Server
Escape at Nonsuch
2021.11 - 2023.02
TSA/Bartender/Server/Hostess
Royalton Antigua
2019.04 - 2021.11
Server/Bartender
Carlisle Bay (Internship)
2018.06 - 2018.07
Team Leader, Bartender, Server,
Hospitality Training Institute
2017.09 - 2021.07
Hotel Training School -
Hotel Training School
2017.09 - 2021.07
Customer Service/Receptions
Island Bargains
2017.07 - 2025.12
Server/Bartender
Jolly Beach Resort
2017.01 - 2019.01
Clare Hall Secondary School -
Clare Hall Secondary School
2012.09 - 2017.06