Summary
Overview
Work History
Education
Skills
Training
Cxc Subjects
Timeline
Generic

Zyrina A A Harry

St. John’s Parish

Summary

Providing extensive customer service skills, a friendly, calm, and confident personality and an unwavering patience for customers/guests who need professional service.

My optimistic honest, intelligent, tenacious, reliable willing and hardworking personality has equipped me to excel in any environment. My experience in sales has allowed me to interact with customers while at the same time providing a warm and friendly environment for an excellent experience. I enjoy serving customer and I believe that excellent customer service is the key to a successful organization. Moreover, I consider myself to be an open canvas receptive to changes and ready to learn. I work well with others and possess excellent communication skills as I have been taskeded with explaining demonstrating and persuading customers to purchase products. I strongly believe that I will be the right fit for your company as I possess great interpersonal skills.

Overview

9
9
years of post-secondary education
10
10
years of professional experience

Work History

Server/Bartender

Hodges Bay Resort
04.2026 - Current

Tour Desk Sales Agent

Nexus Tours
12.2025 - 03.2026

Customer Service/Receptions

Island Bargains
07.2017 - 12.2025

Server

Galley Bay Resort
05.2023 - 09.2025

Bartender/Server

Escape at Nonsuch
11.2021 - 02.2023

Head Bartender/Server

Lucky Eddie’s
12.2021 - 06.2022

TSA/Bartender/Server/Hostess

Royalton Antigua
04.2019 - 11.2021

Team Leader, Bartender, Server,

Hospitality Training Institute
09.2017 - 07.2021

Server/Bartender

Jolly Beach Resort
01.2017 - 01.2019

Server/Bartender

Carlisle Bay (Internship)
06.2018 - 07.2018

Education

Hotel Training School -

Hotel Training School
09.2017 - 07.2021

Clare Hall Secondary School -

Clare Hall Secondary School
09.2012 - 06.2017

Skills

  • Good communication and interpersonal skills
  • Teamwork
  • Initiative
  • Customer service
  • Food safety compliance
  • Works well with little to no supervision
  • Time management

Training

  • Food and Beverage Service/Operations
  • Math and Statistics
  • Quality Customer Care
  • Sanitation, Safety and Hygiene
  • Food, Labor and Cost Control
  • Information Technology
  • Food and Beverage Management
  • Operations Management
  • English Communication
  • Introduction to Tourism
  • Bar Operations
  • Introduction to Management
  • Food Preparation 1
  • Receptions and Sales
  • Wines

Cxc Subjects

  • Food and Beverage Service/Operations
  • Math and Statistics
  • Quality Customer Care
  • Sanitation, Safety and Hygiene
  • Food, Labor and Cost Control
  • Information Technology
  • Food and Beverage Management
  • Operations Management
  • English Communication
  • Introduction to Tourism
  • Bar Operations
  • Introduction to Management
  • Food Preparation 1
  • Receptions and Sales
  • Wines

Timeline

Server/Bartender

Hodges Bay Resort
04.2026 - Current

Tour Desk Sales Agent

Nexus Tours
12.2025 - 03.2026

Server

Galley Bay Resort
05.2023 - 09.2025

Head Bartender/Server

Lucky Eddie’s
12.2021 - 06.2022

Bartender/Server

Escape at Nonsuch
11.2021 - 02.2023

TSA/Bartender/Server/Hostess

Royalton Antigua
04.2019 - 11.2021

Server/Bartender

Carlisle Bay (Internship)
06.2018 - 07.2018

Team Leader, Bartender, Server,

Hospitality Training Institute
09.2017 - 07.2021

Hotel Training School -

Hotel Training School
09.2017 - 07.2021

Customer Service/Receptions

Island Bargains
07.2017 - 12.2025

Server/Bartender

Jolly Beach Resort
01.2017 - 01.2019

Clare Hall Secondary School -

Clare Hall Secondary School
09.2012 - 06.2017
Zyrina A A Harry